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Need help with dental or vision insurance?

Access digital ID cards, check dental claim status, and review benefits, discounts, and services: Login on your desktop or with the Principal app. (Get login help.)
Dependent names are available on digital ID cards but not on paper versions.
Add or remove dependents, add or cancel coverage, and update personal information: Contact your employer.
Find a participating dental provider.
Get vision benefit and claim information and locate a vision service provider (VSP): Call +1-800-877-7195 or visit vsp.com.

Need help?

Visit the dental provider site.

Need help with a company-sponsored retirement account such as a 401(k) or ESOP?

Log in to view your personal dashboard, with information about your savings rate, statements, and more.
- Login on your desktop or with the Principal app. (Get login help.)
Need to create your online account?
- Find step-by-step instructions to create your online account.
Have another question about your company-sponsored retirement account?
- Call us Monday-Friday, 7 a.m.-9 p.m. CT, at +1-800-547-7754.

Principal Bank

Access your account: Follow step-by-step instructions to create your online account.
Take a withdrawal or roll your Principal Bank Auto IRA, Money Market, or Certificate of Deposit to a new IRA or employer plan: Get Principal Bank help here.
Access tax documents: Login to download statements at year end. Need them sooner? Right click the Account Summary screen to print or create a PDF.
Check the status of a request: Call +1-800-672-3343.

Principal Funds

Access your account: Follow step-by-step instructions to create your online account.
Add contributions, take money out, or move your account: Get Principal Funds help here.
Transfer your account to an outside institution: Get details on transferring your account here.

Annuities

Access your account: Follow step-by-step instructions to create your online account.
View account balance, beneficiary information, statements, and tax forms, or make changes to your account: Login.
Call +1-800-852-4450 7 am to 6 pm CST with additional questions.

Principal Custody Solutions benefit payments

For assistance: Call +1-877-877-1207 from 7 a.m. to 5 p.m. CST.

Monthly retirement payments

Access your account: Follow step-by-step instructions to create your online account.
View payment information, payment direction, withholdings, and tax forms, or make changes to your account: Login.
Call +1-800-247-7011 from 7 am to 5 pm CST for additional assistance.

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